SHIPPING POLICY

Please read through our shipping and returns policy. Once an order is placed and payment confirmed, our agents will proceed with registration of the package for delivery. Our shipping and returns policy makes provision of an accurate tracking which enables our clients to track their packages in real time during transit from our dispensary to their address. This will include providing details such as package weight, package type, departure time and expected time of arrival at the final destination. We also provide tracking details In certain cases of same day deliveries within and out of state in accordance with our shipping and returns policy. We do not send out packages on weekends unless otherwise it is a special consideration. If you have an urgent requirement to have an order shipped same day but it’s past our delivery time (04:30pm PST), please call us and we may still be able to accommodate same day dispatch.Our shipping and delivery is 100% discreet, safe and secure. In-case we fail to deliver, we will either re-ship or process a refund as the case maybe with respect to our returns policy. In state shipping takes 24 hours and it can take 24 to 48 hours or more depending on recipient shipping location for out of state. We deliver within the USA, to Germany , Canada, Mexico, New Zealand, Australia, Portugal, France, Belgium, United Kingdom, Finland, Netherlands, ASIAN countries and many other countries worldwide.

The most important thing customers are concerned with is Quality and prompt Delivery of the products they order for. For this reason, we have been redirecting most of our resources to ensure a fast, effective and reliable delivery schedule. By this way, we have special routes and stand by agents in a bid to facilitate our deliveries. We have long term Contracts with most of the best courier services in the World . Our warehouses are linked to all our major routes of delivery. We have been able to ensure safe delivery to our clients without any hassle whatsoever. All International shipment fees, including but not limited to warranty items are the sole responsibility of the purchaser. Please kindly note that insurance fee payments and any other extra fees required by the courier service is the responsibility of the client as all of such fees are fully refundable once the package is signed and collected. Also, all international shipments are subject to duties and fees when crossing borders. Generally, Brokerage fees will be required and Customs may impose duties and taxes based on the value of the goods. The payment of duties and taxes are the responsibility of the purchaser/importer. Please be advised that these fees are normal and are often times applied to shipments that ship internationally. We currently do not offer shipping to APO/FPO/DPO Boxes.